Frequently Asked Questions

We have 3 locations in the Dallas Metroplex. Please come and visit us at one of our locations!

Mesquite

4781 N Belt Line Rd,

Mesquite, TX 75150

972-270-6521

Plano

4010 W 15th St, Suite 120

Plano, TX 75093

972-758-1805

Terrell 

100 Tejas Dr

Terrell, TX 75160

972-551-0765

We are a family owned and run business. Our family believes in keeping the Sabbath rest on Saturday. When we opened our first store store location in 1999 in Mesquite, TX we had a lease that required we remain open on Saturdays from 10-6. In 2021 we negotiated that clause out of all of our leases so we have been able to start closing our stores on Saturdays. This gives all of our staff a chance to have 1 day a week that they can rest and as a family it gives us a chance to take our Sabbath rest. We appreciate all of our loyal customers who have continued to shop with us on the other days we are open. 

Yes, check out our shipping policy on our About page. To place a mail order call the HerbMart Terrell location at 972-551-0765. 

Effective January 24, 2007

We want our loyal HerbMart Customers to be 100% Satisfied with the product purchased from us so we offer the following return policy:

HerbMart will gladly give a full refund for all regularly stocked items returned with an HerbMart itemized receipt within 90 calendar days of purchase. Open returned Items require a valid reason why the product is being returned. The product cannot be out-of-date unless there is proof the product was purchased out-of-date. An HerbMart Itemized Receipt is required on all returns.

If the item was purchased with a check, only store credit will be given in the first 14 days of purchase. (This is to give the check a chance to clear.) Store credits must be used the day they are issued.

HerbMart will not accept the return of special order items, discontinued items or items marked down for quick sale. The only exception is when there is a defect in the product that is brought to our attention within 14 days of purchase with the itemized HerbMart Sales Receipt.We do offer shipping out of our Terrell store location. Please contact them at our 

We don't always have a position open but we will always take applications. If we have something open up we will contact you at that time. Please check our our News page to see if we have any openings or to submit your application.